Half of UK online shoppers purchase with international retailers

Tuesday, 26th August 2014

Almost half (48%) of UK online shoppers have made an online purchase with a retailer based outside the UK.

"Price and availability are the main reasons why UK online consumers prefer cross-border shopping. 60% of the respondents who have shopped cross border claim that they choose to purchase with a retailer outside of the UK because of better prices, while another 60% said that they made the purchase because they could not find the product they wanted in the UK. Another 18% stated their purchase decision was driven by better products on offer."

"Clothing, footwear and jewellery are the most popular items with UK shoppers to purchase from a retailer aboard, followed by music, books and gifts - items whose size and weight are not likely to add too much to any costly delivery charges.The results reveal that the majority of UK consumers spend up to GBP 50 per transaction with international retailers. Two thirds (64%) of cross-border shoppers who have purchased clothing, footwear or jewellery have spent up to GBP 50, whilst a similar number (68%) have spent a similar amount with retailers outside the UK when purchasing gifts."

"Delivery charges and timescales still remain the biggest barriers for people purchasing overseas."

More info here.

Norway: only 6% of digital purchases are made on mobile phones - report

Monday, 25th August 2014

Twelve percent of digital purchases were made on tablets and only 6% were made on mobile phones in Norway.

"80% of business-to-consumer (B2C) digital purchases in that time period were made on a computer."

"The number of purchases made on mobile phones and tablets varied significantly with age. Internet users ages 30 to 39 were most likely to be mobile commerce buyers, and nearly one-fifth (18%) of digital purchases they made were on tablets. Another 12% were made via mobile phone."

"Older internet users were less likely to use mobile phones and tablets for buying goods or services on the web. Seven percent of digital purchases made by internet users ages 60 and up were via tablet, and only 1% were made on a mobile phone. Two percent were unspecified, meaning that 90% of digital purchases they made were via computer or laptop."

"In terms of B2C ecommerce sales in Norway, the largest share (87%) came from computers and laptops during Q1 2014. Another 9% of sales came from digital purchases made on tablets and only 1% were from digital purchases made on mobile phones. The fact that the share of digital purchases made via mobile phones is somewhat higher than its share of sales indicates that mobile phones tend to be used for smaller, less expensive purchases. For example, mobile phone buyers in Norway tend to purchase train and bus tickets fairly commonly on their devices, and use computers and laptops when they want to buy bigger, more expensive items on the web."

More info here.

Canadian companies are at high risk for data breaches

Thursday, 21st August 2014

More than one-third of Canada’s IT professionals have had a significant data breach in 2013 that could put their clients or their organizations at risk.

"6% of the private Canadian enterprises experienced an internet security breach in 2013. About one-quarter of those reporting a breach (about 260 companies) said client or proprietary information had been corrupted, stolen or accessed without authorization."

"In Canada, there is no federal law that requires private companies to disclose breaches to the government or those affected. That may change with Bill S-4, the Digital Privacy Act, now before Parliament. The act proposes making it mandatory for federally regulated businesses, as well as federal government agencies, to report significant breaches to the federal privacy commissioner and to customers and clients whose private information was leaked."

"36% of the Canadian companies had experienced one or more cyber-attacks in 2013, which infiltrated networks or enterprise systems. 89% of the Canadian respondents said they know another security professional whose company had sensitive or confidential data stolen as a result of an inside threat, while 23% of the Canadian cyber security teams never speak with their executive team. Of those who did, nearly half did so only annually or semi-annually, while only 2% talked weekly with executives about security."

More info here.

US customers and retailers, most targeted by cyber attacks

Wednesday, 20th August 2014

Though cyber security and data theft are a globally spread phenomenon, public and private entities in the US are the most targeted by cyber-attacks.

"US consumers are not safe and an enormous amount of work is to be done in the US to stop data breaches."

"Point-of-Sale (POS) is one of the most vulnerable locations and a large number of fraud attacks occur at the POS."

"Payments security market in the US was estimated at USD 1,327 million for 2013. Retailers appear to be the most affected by payment frauds, starting to invest in building a secure payments system."

More info here.

Africa: intra-regional trade to boost ecommerce growth

Tuesday, 19th August 2014

The countries of Africa undergo nearly 23% of their cross-border trade.

"The level of intra-African trade is relatively low, as compared to other regions. For example, around 70% of the EU’s trade happens within its borders."

"Improved cross-border payment systems could facilitate intra-regional trade and regions across the continent are beginning to work on greater intra-continent trade. Although intra-regional trade is determined by economic fundamentals of supply and demand, the report notes that the lack of efficient regional payment systems could add significant costs to intra-regional trade."

More info here.

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